toronto-dev
Cresta

Senior Software Engineer, Backend (Insights)

Cresta • Coaching for call center agents

Toronto
9 days ago

About the Role

Cresta Insights: As a Senior Full-Stack Engineer, with a backend focus, you will be at the forefront of shaping the future of customer engagement! As we work towards our vision, you'll be instrumental in delivering timely, actionable insights that drive business growth from day one.

We're building a state-of-the-art Customer Data Platform, visualizing relevant insights for businesses post-onboarding, and guiding customer engagement across all touch-points. Be part of the team that's redefining the way businesses connect with their customers!

Responsibilities

  • Design, implement, and maintain backend services and APIs to support applications.
  • Build and optimize data storage solutions using Postgres, ClickHouse, and Elasticsearch to ensure high performance and scalability.
  • Collaborate with cross-functional teams, including frontend engineers, data scientists, and machine learning engineers, to deliver end-to-end solutions.
  • Monitor and troubleshoot performance issues in distributed systems and databases.
  • Write clean, maintainable, and efficient code following best practices for backend development.
  • Participate in code reviews, testing, and continuous integration efforts.
  • Ensure security, scalability, and reliability of backend services.
  • Analyze and improve system architecture, focusing on performance bottlenecks, scaling, and security.

Qualifications We Value

  • Proven experience as a Backend Engineer with a focus on database design and system architecture.
  • Strong expertise in ClickHouse or similar columnar databases for managing large-scale, real-time analytical queries.
  • Hands-on experience with Elasticsearch for indexing and searching large datasets.
  • Proficient in backend programming languages such as Python, Go.
  • Experience with RESTful API design and development.
  • Solid understanding of distributed systems, microservices architecture, and cloud infrastructure.
  • Experience with performance tuning, data modeling, and query optimization.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and teamwork abilities.

Perks & Benefits

  • We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Paid parental leave to support you and your family.
  • Monthly Health & Wellness allowance.
  • Work-from-home office stipend to help you succeed in a remote environment.
  • Lunch reimbursement for in-office employees.
  • PTO: 3 weeks in Canada.